Express Employment

Bilingual Call Center Admin

Company:

Express Employment

Location:

Morris, IL

Payment Interval:

Year

Schedule:

Contract

Workplace:

Onsite

Bilingual Call Center Representative - 1st Shift

Location: Morris, IL
Pay: $18.00/hour
Schedule: Monday-Friday, 1st Shift | 1 Saturday per month required

Express Employment Professionals is partnered with a local company seeking a Bilingual Call Center Representative to join their growing team. This is a long-term opportunity for someone who enjoys helping customers, communicating clearly, and staying organized in a fast-paced call center environment.

This role is ideal for a dependable, trainable candidate who brings a positive attitude, strong phone presence, and a commitment to showing up consistently.

Key Responsibilities

  • Answer inbound calls and make outbound calls as needed
  • Schedule appointments accurately and efficiently
  • Provide professional, friendly customer service
  • Calm and assist upset or frustrated callers
  • Document call information and update records in the system
  • Follow call scripts and company procedures

Qualifications & Requirements

  • Bilingual (English/Spanish required)
  • Strong phone presence and communication skills
  • Comfortable using computers and basic software

Benefits:

  • Weekly pay & direct deposit
  • Medical, dental, and vision insurance
  • Paid sick time & life insurance
  • Referral bonus: $100 for you, $50 for your referral
  • Locally owned Express Employment Professionals office - job seekers never pay a fee

Apply Today!

📞 Call/Text: 815-306-0250

📧 Email: Jobs.OttawaIL@Expresspros.com

💻 Referral Program: https://expresspros.staffingreferrals.com/join/rottawail1

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