Bilingual Customer Service – Maintenance Division

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Located in Coconut Creek, FL

Salary: $16.00-$18.00 per hour

📍 Location: Coconut Creek, FL
💼 Position: Customer Service - Maintenance Division
🕒 Schedule: Monday-Friday, 7:00 a.m. - 4:00 p.m.
💰 Pay Rate: $16.00-$18.00 per hour
📌 Type: Full-Time | Temporary-to-Permanent

Job Overview

We are seeking a reliable and customer-focused BILINGUAL Customer Service Representative to join our Maintenance Division. This full-time, temp-to-perm role is ideal for someone who thrives in a fast-paced environment and enjoys supporting both internal teams and residents.

Primary Responsibilities:

• Answer and manage all incoming calls for the Maintenance Department
• Receive and enter all job requests into the computer system
• Update job records and maintain accurate status information
• Schedule handyman visits and director appointments
• Provide radio dispatch support to maintenance staff
• Assist the Director of Operations, supervisors, and maintenance employees with daily inquiries
• Coordinate with outside vendors as needed
• Maintain strong communication with residents, maintenance staff, and vendors

Requirements:

• Strong verbal communication skills and professional phone etiquette
• General knowledge of building maintenance work
• Excellent customer service skills with the ability to work with a wide range of personalities
• Proficient computer skills, including data entry, email, and basic office software
• Ability to multitask, prioritize duties, and manage time effectively
• Strong attention to detail and organizational abilities
• High school diploma or equivalent
• Valid Florida Driver License

#3369FL

Express Office: Fort Lauderdale

1506 Northeast Fourth Avenue

Suite 2

Fort Lauderdale, FL 33304