Customer Service Call Center
Company:
Express Employment
Location:
Scottsdale, AZ, 85260
Payment:
$18.5
Payment Interval:
Hour
Schedule:
Full
Workplace:
Onsite
Top Job
Located in Scottsdale, AZ
Salary: 18.50
Confidential Employer - Scottsdale, AZ
Customer Service Representative - Media-Based Company
Scottsdale, AZ | Full-time | Monday - Friday | Immediate Start
About the Opportunity
A well-established media-based company with over 20 years in business and an A+ rating from the Better Business Bureau is looking for enthusiastic Customer Service Representatives to join their growing team. This company prides itself on a relationship-based model - when customers call, they speak with a real, friendly professional, not an automated system.
If you enjoy working with people, thrive in a fast-paced environment, and want to be part of a fun and supportive team, this is a great opportunity to get onboard at an exciting time of growth.
What You'll Be Doing
What Matters Most
What You Need
Compensation
To apply, reach out to us at 480-355-3100 or email us at Jobs.ScottsdaleAZ@ExpressPros.com
#1737
Express Office: Scottsdale
15227 North 87th Street
Unit 115
Scottsdale, AZ 85260
Located in Scottsdale, AZ
Salary: 18.50
Confidential Employer - Scottsdale, AZ
Customer Service Representative - Media-Based Company
Scottsdale, AZ | Full-time | Monday - Friday | Immediate Start
About the Opportunity
A well-established media-based company with over 20 years in business and an A+ rating from the Better Business Bureau is looking for enthusiastic Customer Service Representatives to join their growing team. This company prides itself on a relationship-based model - when customers call, they speak with a real, friendly professional, not an automated system.
If you enjoy working with people, thrive in a fast-paced environment, and want to be part of a fun and supportive team, this is a great opportunity to get onboard at an exciting time of growth.
What You'll Be Doing
- Answer inbound Customer Service calls in a professional and courteous manner
- Make outbound calls to update customer account information as needed
- Provide customers with accurate account, product, shipping, and billing information
- Research customer accounts to identify potential issues and take prompt action to resolve them
- Work directly with internal and external customers to develop and maintain lasting business relationships
- Complete special assignments as directed by management
- Maintain detailed account notes
- Educate customers on products, procedures, and policies
- Request replacements, return labels, and refunds as needed
- Place orders for new and existing customers
What Matters Most
- A positive, people-first attitude with a commitment to excellent customer service
- Reliability and professionalism in every interaction
- Strong communication skills, both written and verbal
- Bilingual language skills a plus
What You Need
- High school diploma or equivalent
- 1-2 years of experience in a customer service or call center environment
- Must pass drug screening and background check
Compensation
- Starting at $18.50/hr plus monthly performance bonus program
- Comprehensive benefits package
- Paid time off for major holidays
- Casual yet professional work environment
To apply, reach out to us at 480-355-3100 or email us at Jobs.ScottsdaleAZ@ExpressPros.com
#1737
Express Office: Scottsdale
15227 North 87th Street
Unit 115
Scottsdale, AZ 85260