Customer Service Representative
Company:
Express Employment
Location:
Aurora, IL, 60506
Payment:
$24 - $26
Payment Interval:
Hour
Schedule:
Full
Workplace:
Onsite
Top Job
Located in Aurora, IL
Salary: $24.00 to $26.00
A company in Aurora, IL is seeking a Customer Service Representative to join their team!!
DIRECT HIRE OPPORTUNITY
Schedule: Monday to Friday 9:00am to 5:00pm
Pay Rate: $24.00 to $26.00 based from experience
Job Purpose
• Answer incoming phone calls, direct or take messages for staff when necessary.
• Handle phone and walk in orders, coordinate billing process and contact walk in customer(s) when order(s) are ready for pick-up.
• Maintain the compliance of serial numbers. Research and provide computer generated data to customers upon request.
• Handle any additional misc. administrative tasks required to keep customers data and customer service office in order.
Qualifications / Skills
Please reach out to Express Employment Professionals North Aurora at 630-429-9113.
#3156
Express Office: North Aurora
1135 Oak Street
North Aurora, IL 60542
Located in Aurora, IL
Salary: $24.00 to $26.00
A company in Aurora, IL is seeking a Customer Service Representative to join their team!!
DIRECT HIRE OPPORTUNITY
Schedule: Monday to Friday 9:00am to 5:00pm
Pay Rate: $24.00 to $26.00 based from experience
Job Purpose
• Answer incoming phone calls, direct or take messages for staff when necessary.
• Handle phone and walk in orders, coordinate billing process and contact walk in customer(s) when order(s) are ready for pick-up.
- • Process quotes and sales orders through Quick Books based on pre-determined charges for requested services and solicit the sale of new or additional products and services (up sell) when appropriate.
- • Work closely with Regional Sales Managers on providing inventory availability, troubleshooting and order status.
• Maintain the compliance of serial numbers. Research and provide computer generated data to customers upon request.
• Handle any additional misc. administrative tasks required to keep customers data and customer service office in order.
- • Work with Logistics Coordinator for shipping quotes when needed and coordinate bulk tank deliveries.
- • Complete RMA's and customer complaint documents.
Qualifications / Skills
- • High School Graduate or General Education Degree (GED) preferred.
- • One to two years related experience.
- • Knowledge of Microsoft Office, Quick Books and Excel required.
- • Fluent in English preferred - possess the ability to write, speak and understand.
- • Ability to lift 50 pounds.
Please reach out to Express Employment Professionals North Aurora at 630-429-9113.
#3156
Express Office: North Aurora
1135 Oak Street
North Aurora, IL 60542