Customer Service - Second Shift
Company:
Express Employment
Location:
Fountain Hills, AZ, 85260
Payment:
$17
Payment Interval:
Hour
Schedule:
Part
Workplace:
Onsite
Customer Service - Second Shift September 1, 2026
Located in Fountain Hills, AZ
Pay: $17.00
Job Full Description
Job Title: Bilingual Customer Service Representative (Remote)
Position Overview: We are seeking a reliable, long-term Bilingual (English/Spanish) Customer Service professional to join our team. This is a remote position but MUST LIVE IN PHOENIX AZ, full- time or part-time position perfect for someone who thrives in a performance-driven environment and is looking for a stable, permanent role.
We are looking for a dedicated individual who wants to grow with us-not someone looking for a temporary filler.
Schedule & Shift Details:
Compensation & Benefits:
Key Responsibilities:
Requirements:
if interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Express at 480-355-3100
#1737
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260
Located in Fountain Hills, AZ
Pay: $17.00
Job Full Description
Job Title: Bilingual Customer Service Representative (Remote)
Position Overview: We are seeking a reliable, long-term Bilingual (English/Spanish) Customer Service professional to join our team. This is a remote position but MUST LIVE IN PHOENIX AZ, full- time or part-time position perfect for someone who thrives in a performance-driven environment and is looking for a stable, permanent role.
We are looking for a dedicated individual who wants to grow with us-not someone looking for a temporary filler.
Schedule & Shift Details:
- Shift: Second Shift (2:00 PM - 10:00 PM).
- Days: Flexible weekday schedule, but Saturday and Sunday are required.
- Holidays: Holiday coverage is required (paid at Time and a Half).
Compensation & Benefits:
- Starting Pay: $17.00/hr.
- Pay Structure: Tiered pay ranges with $0.50 increases based on performance levels.
- Incentive Plan: After 90 days, you are eligible for a performance bonus based on message volume ($0.04 per message). Top performers often add an extra $1.00/hr to their base pay through this incentive.
- Equipment: Hardware/computer equipment provided by the company.
Key Responsibilities:
- Handle 9-10 inbound interactions per hour via phone and email.
- Manage multiple unique accounts, each with specific protocols for data entry and doctor/provider communications.
- Provide high-quality, professional bilingual support for various client needs.
Requirements:
- Bilingual Fluency: Professional-level English and Spanish.
- Home Office: Must have high-speed, reliable internet (Hardware is provided).
- Commitment: Looking for candidates seeking a long-term assignment.
- Reliability: Proven track record of attendance, especially for weekend and evening shifts.
- Computer Skills: Must be able to type 50 words per minute
if interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Express at 480-355-3100
#1737
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260