Dispatcher

Company:

Express Employment

Location:

Scottsdale, AZ, 85260

Payment:

$16 - $18

Payment Interval:

Hour

Schedule:

Full

Workplace:

Onsite

Dispatcher April 30, 2026

Located in Scottsdale, AZ

Pay: $16-$18

Job Full Description

Rotating Weekend Dispatcher (HVAC/Plumbing)

$18-$20 DOE

Key Responsibilities

Coordinate and assign service calls to field technicians via phone, text, and dispatch software
Monitor technician locations, job progress, and status updates throughout the day
Troubleshoot scheduling conflicts and reroute calls as needed to meet customer SLAs
Communicate with customers to confirm appointments, estimated arrival times, and job details
Maintain accurate job logs, time sheets, and dispatch records in our system
Escalate urgent or emergency calls to management and field supervisors
Provide weekend coverage from home on a rotating basis, ensuring 24/7 operational continuity

Qualifications

2-3 years' hands-on experience in HVAC and/or plumbing field work
Previous dispatching experience (using industry-standard dispatch software)
Proven ability to manage multiple priorities and communicate clearly under pressure
Resident of Arizona with reliable transportation to North Phoenix for weekday shifts
Stable high-speed internet connection and a quiet, distraction-free home office for weekend shifts
Proficiency with phone systems, SMS dispatch tools, and basic office software (e.g., Microsoft Office or Google Workspace)

What We Offer

Competitive hourly pay ($18-$20)
Full benefits package, including medical, dental, vision, and retirement plan
Steady Monday-Friday schedule with predictable weekend rotation
On-site camaraderie and support in North Phoenix
Flexibility to work remotely on scheduled weekends
Opportunities for advancement within our growing service team

if interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Terek at 480-355-3100

#1737

Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260

Dispatcher

Apply now