Dispatcher/Front-Line Service Representative
Company:
Express Employment
Location:
Kalispell, MT, 59901
Payment:
$25
Payment Interval:
Hour
Schedule:
Full
Workplace:
Onsite
Located in Kalispell, MT
Salary: 25.00
Dispatcher / Front-Line Service Representative
Express Employment Professionals is hiring a Dispatcher / Front-Line Service Representative for a local client!
Are you organized, customer-focused, and able to manage multiple priorities in a fast-paced environment? We are seeking a Dispatcher / Front-Line Service Representative to serve as the central communication hub between customers, technicians, and the operations team. This is an excellent opportunity for someone who enjoys problem-solving, coordinating schedules, and providing exceptional customer service.
Pay: $25.00 per hour
Schedule: Monday-Friday, 8:00 AM - 5:30 PM
Job Responsibilities
Qualifications
What We're Looking For
The ideal candidate is a strong communicator who thrives in a busy office environment. You enjoy keeping schedules organized, solving problems, and ensuring customers receive a positive service experience from the first phone call to the completion of their appointment.
Apply today with Express Employment Professionals and take the next step in your career with a great local employer!
#kalimt
Express Office: Kalispell
4 Sunset Plaza
Suite 101
Kalispell, MT 59901
Salary: 25.00
Dispatcher / Front-Line Service Representative
Express Employment Professionals is hiring a Dispatcher / Front-Line Service Representative for a local client!
Are you organized, customer-focused, and able to manage multiple priorities in a fast-paced environment? We are seeking a Dispatcher / Front-Line Service Representative to serve as the central communication hub between customers, technicians, and the operations team. This is an excellent opportunity for someone who enjoys problem-solving, coordinating schedules, and providing exceptional customer service.
Pay: $25.00 per hour
Schedule: Monday-Friday, 8:00 AM - 5:30 PM
Job Responsibilities
- Receive, document, and manage incoming service calls.
- Schedule, coordinate, and confirm service appointments with customers.
- Communicate appointment details and updates to technicians and customers.
- Coordinate technician schedules, routes, and availability to maximize efficiency.
- Provide timely and accurate information to customers regarding service appointments.
- Perform general clerical and administrative duties, including data entry and record maintenance.
- Work closely with the operations team to ensure smooth daily workflow and service delivery.
- Maintain professionalism and excellent customer service when handling phone calls and inquiries.
Qualifications
- Strong customer service and communication skills.
- Ability to remain calm, professional, and composed while handling phone calls and changing priorities.
- Detail-oriented with excellent organizational and multitasking abilities.
- Comfortable working with computers, phone systems, and scheduling software.
- Previous dispatching, scheduling, customer service, or administrative experience preferred.
- Ability to collaborate effectively with office staff and field technicians.
- High School Diploma or equivalent required.
- Ability to lift up to 30 lbs. as needed.
What We're Looking For
The ideal candidate is a strong communicator who thrives in a busy office environment. You enjoy keeping schedules organized, solving problems, and ensuring customers receive a positive service experience from the first phone call to the completion of their appointment.
Apply today with Express Employment Professionals and take the next step in your career with a great local employer!
#kalimt
Express Office: Kalispell
4 Sunset Plaza
Suite 101
Kalispell, MT 59901