Electrical Service Technician

Job Summary:

Join our dynamic team at HELP as an Electrical Service Technician! We are seeking motivated individuals who are eager to learn and grow in the electric industry. In this role, you will assist in the installation, maintenance, repair and sales of electrical systems in residential settings, utilizing advanced diagnostic tools to ensure optimal performance and deliver top-notch service to our clients. This role blends hands‑on electrical expertise with customer education and solution‑based recommendations.

Key Responsibilities:

Diagnose, Repair & Install

• Perform electrical troubleshooting, diagnostics, repairs, and maintenance on residential electrical systems.
• Install electrical wiring, panels, breakers, lighting, outlets, EV chargers, surge protection, generators, and other residential electrical equipment.
• Identify safety concerns, code violations, and system deficiencies, providing effective solutions to homeowners.
• Ensure all work is completed safely, efficiently, and in compliance with applicable electrical codes and company standards.

Customer Service & Solutions

• Build trust with homeowners through professional communication, expert guidance, and exceptional service.
• Clearly explain findings, recommended repairs, and available options while educating customers on electrical safety and system improvements.
• Present repair and upgrade solutions tailored to the homeowner's needs, provide accurate estimates, and communicate the value of recommended services through ethical, customer-focused solution selling.

Documentation, Compliance & Teamwork

• Maintain accurate service documentation, estimates, invoices, work orders, and records of work performed.
• Follow all company safety policies, procedures, and applicable regulations.
• Collaborate with team members to deliver exceptional service, participate in ongoing training, and stay current on electrical codes, technologies, and industry best practices.

Qualifications:

• Experience: 3+ years of experience as an electrician. 1+ years of experience in residential customer service, and/or sales, highly preferred.
• Skills: Strong electrical knowledge, problem-solving abilities, attention to detail, and excellent communication skills.
• Licensing: Valid electrician’s license or certification as required by local regulations.
• Must be willing to undergo a background check, drug screen, physical, and lift test. 

Benefits:

• Competitive Pay: Hourly + Commission with opportunities for annual performance-based increases.
• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company match to help you save for the future.
• Paid Time Off: Generous vacation, holiday, and sick leave policies.
• Training and Development: Ongoing opportunities for professional growth, including hands-on training and mentorship from experienced electricians.
• Company Culture: Join a supportive, inclusive, and dynamic work environment that emphasizes teamwork and employee satisfaction.
• Uniforms Provided: Free uniforms with weekly laundry service for your convenience.

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

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