Express Employment

Inside Sales/Customer Support Specialist

Company:

Express Employment

Location:

Lynnwood, WA, 98036

Payment:

$22 - $27

Payment Interval:

Hour

Schedule:

Full

Workplace:

On-site

Inside Sales/Customer Support Specialist Job Image
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Located in Lynnwood, WA

Salary: $22-$27 per hour, DOE

Position: Inside Sales & Customer Support Specialist
Type: Full time, Direct Hire
Location: Lynnwood
Pay: $22- $27 per hour, DOE
Schedule: Monday-Friday

Job Details

We are seeking a Inside Sales & Customer Support Specialist. This role is ideal for someone who is customer-focused, comfortable with inside sales, and eager to grow within the LED lighting and control systems industry. The right candidate will be self-driven, motivated, and flexible, with the ability to multitask in a fast-paced environment. This position offers long-term career potential for someone interested in lighting technology and sales support.

Responsibilities

  • Assist customers and clients with inquiries about LED lighting products and configurations
  • Process phone orders and close sales while providing product support and troubleshooting assistance
  • Provide tracking information and product details via email, answer questions regarding products and services
  • Pass qualified leads and large bids to the Sales Department
  • Follow up with key clients to maintain strong relationships
  • Assist with product shipments, inventory adjustments, and warehouse tasks
  • Put away shipments and retrieve products using safety ladders
  • Safely lift, carry, and handle boxes and materials as needed

Qualifications / Requirements

  • Minimum 2 years of experience in customer service and/or inside sales
  • Strong phone sales and customer support experience with the ability to work independently and resolve problems effectively
  • Physically capable of lifting boxes, handling inventory, and using safety ladders
  • Reliable personal vehicle required
  • Interest in LED lighting technology and control systems, Electrical and/or lighting experience is a PLUS
  • Proficiency with Excel and Word (computer-based role)
  • Self-motivated, organized, enthusiastic, and able to build rapport with clients
  • Strong interpersonal skills with the ability to create lasting customer relationships

Benefits Available to Eligible Express Associates:

- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses

Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903

#ExpressProsLynnwoodWA #2592OS

Express Office: Lynnwood

19009 33rd Avenue West

Suite 204

Lynnwood, WA 98036