ThompsonGas LLC

Senior Service Technician

Company:

ThompsonGas LLC

Location:

Charlotte, NC, 28037

Schedule:

Full

ThompsonGas is the nation’s fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you’re doing it – then ThompsonGas is for you!

 

The Senior Service Technician is responsible for the safe delivery, repair and installation of propane and appliances all while delivering exceptional customer service. Along with the normal responsibilities of a Service Technician, the Senior Technician will assist in training and developing new Technicians and Drivers all while working closely with the Operations Manager for inventory purposes.

 

Essential Job Duties:

  • Trains new technicians and drivers on propane systems.
  • Work with Operations Manager for inventory.
  • Drives a service truck with a crane and boom attached to deliver, install, and remove tanks of various sizes at customer locations. 
  • Complete field repairs of tank valves and seals; finds and repairs leaks at customer site.
  • Installs and services customer and company equipment.
  • Performs all daily functions in a safe manner.
  • Maintains excellent customer relations by providing courteous, professional and timely service. 
  • Responsible for providing emergency response and system installation and testing.
  • Available to work an “on call” schedule to cover any off hour customer emergencies.
  • Position may require working evening hours and weekends as needed.
  • Other duties as assigned.


Education and Experience:

  • High School Diploma or equivalent.
  • At least two (2) years related experience, propane industry preferred.
  • Must be able to lift 75 lbs.
  • Must possess a valid Class A or B CDL.
  • Must have valid Hazardous Materials, Airbrakes and Tanker endorsements.
  • Must have a valid Medical Card.
  • Gas piping experience is highly preferred.
  • Willingness to work outdoors in all weather and driving conditions.

 

ThompsonGas combines a competitive salary with an exceptional benefits package that includes:

  • Medical, Dental, and Vision insurance
  • 401k with IMMEDIATE eligibility and match
  • Company-paid disability and life insurance
  • Option for Daily Pay
  • Paid time off that increases with tenure
  • Quarterly safety bonus potential of $500 per quarter
  • Annual bonus potential up to $1,000
  • Company provided uniforms
  • Employee training programs with career development/advancement opportunities
  • Employee recognition programs
  • Paid parental leave
  • Tuition reimburse


ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.


***Bonuses subject to terms***