Technical Support
Company:
Express Employment
Location:
Mesa, AZ, 85210
Payment:
$18.5
Payment Interval:
Hour
Schedule:
Full
Workplace:
On-site
Top Job
Located in Mesa, AZ
Salary: 18.50 per hour
💡 Technical Customer Support Advisor
Driven and customer-centric Technical Support Advisor with 1+ year of experience delivering exceptional service in dynamic, high-volume environments. Recognized for expertly resolving complex technical issues with a calm, solutions-oriented approach across both Microsoft and Apple platforms. Skilled at troubleshooting a wide range of software, hardware, and device concerns, ensuring a seamless customer experience every step of the way.
Highly adaptable and self-motivated, with the ability to manage multiple systems, tools, and conversations simultaneously-all while maintaining clear, professional communication tailored to diverse user needs. Committed to continuous improvement through coaching, feedback, and staying current with emerging technologies.
🔧 Core Strengths
📅 Availability & Qualifications
#2105OS
Express Office: Mesa
849 North Dobson Road
Suite 107
Mesa, AZ 85201
Located in Mesa, AZ
Salary: 18.50 per hour
💡 Technical Customer Support Advisor
Driven and customer-centric Technical Support Advisor with 1+ year of experience delivering exceptional service in dynamic, high-volume environments. Recognized for expertly resolving complex technical issues with a calm, solutions-oriented approach across both Microsoft and Apple platforms. Skilled at troubleshooting a wide range of software, hardware, and device concerns, ensuring a seamless customer experience every step of the way.
Highly adaptable and self-motivated, with the ability to manage multiple systems, tools, and conversations simultaneously-all while maintaining clear, professional communication tailored to diverse user needs. Committed to continuous improvement through coaching, feedback, and staying current with emerging technologies.
🔧 Core Strengths
- Exceptional Communication: Clear, concise, and customer-friendly, both written and verbal
- Technical Troubleshooting: Skilled across PC, Mac, iOS, tablets, and various software environments
- Customer-Centered Mindset: Takes full ownership of the customer journey from issue to resolution
- Composure Under Pressure: Remains calm, patient, and professional in challenging situations
- Time & Task Management: Efficient multitasker with strong research and documentation skills
- Independent & Reliable: Works well autonomously with minimal supervision
📅 Availability & Qualifications
- Full availability for rotating 8-hour shifts within a 12-hour window (e.g., 5am-5pm, 6am-6pm), including weekends
- Education: High School Diploma or GED (required)
- Comfortable with flexible, fast-paced work environments and evolving customer needs
#2105OS
Express Office: Mesa
849 North Dobson Road
Suite 107
Mesa, AZ 85201