Express Employment

Customer Service Representative

Company:

Express Employment

Location:

Everett, WA, 98204

Payment:

$24 - $28

Payment Interval:

Hour

Schedule:

Full

Top Job

Located in Everett, WA

Salary: $24 - $28 per hour

Express Employment Professionals is hiring a Customer Service Representative (CSR) for a respected industrial office in Everett, WA. This is a full-time, permanent position offering a Monday - Friday day shift in a supportive team environment. If you enjoy helping people, staying organized, and being the go-to person for customer needs-this could be your next great opportunity!

As a CSR, you'll be the front-line connection between the company and its customers. You'll handle incoming orders, quotes, and inquiries while providing top-notch support and communication. You'll also assist the sales and marketing teams with administrative tasks, helping keep operations running smoothly.

Key Responsibilities:

  • Coordinate daily activities related to customer requests
  • Process orders and quotes via phone, email, and online platforms
  • Verify purchase orders for accuracy (part numbers, pricing, billing)
  • Provide updates on orders, tracking, estimated ship dates, and returns
  • Answer incoming calls and assist customers with inquiries
  • Share shipping information with customers
  • Perform general administrative and clerical tasks

Preferred Qualifications:

  • High School Diploma (required)
  • 1 year of relevant experience (5 years preferred)
  • Proficiency in Microsoft Office applications
  • Excellent written and verbal communication skills
  • Strong organizational abilities and attention to detail
  • Friendly, professional demeanor with strong interpersonal skills
  • Ability to work well in a team and with diverse groups
  • Basic understanding of business practices

Work Environment:

  • Office-based role involving sitting, typing, and clerical tasks

Schedule:

  • Full-time, Monday - Friday
  • Hours: 7:30 a.m. - 4:00 p.m.

Ready to Apply?

  • Online: www.expresspros.com/apply
  • Phone: Call us at 425-339-8400 to schedule your interview
  • Email: Send your resume to Jobs.EverettWA@expresspros.com with the job title in the subject line
  • Download the ExpressJobs app to stay updated on new opportunities!

Benefits Include:

  • Holiday pay
  • Medical insurance
  • 401K
  • And more!

About Express Employment Professionals:

We connect talented job seekers with top employers across Snohomish County. Whether you're looking for full-time, part-time, or flexible work, we have opportunities in:

  • Administrative
  • Light Industrial
  • Skilled Trades
  • Professional roles

We're proud to be an equal opportunity employer, and job seekers never pay a fee. As of June 2022, our Everett office is under new ownership-and we're excited to help you take the next step in your career!

#EverettWA

Express Office: Everett

906 Southeast Everett Mall Way

Suite 140

Everett, WA 98208