Express Employment

Inside Sales

Company:

Express Employment

Location:

Needham, MA, 02494

Payment:

$65000 - $85000

Payment Interval:

Year

Schedule:

Full

Workplace:

On-site

Located in Needham, MA

Inside Sales Representative

A growing supplier of construction equipment and industrial products is seeking a motivated Inside Sales Representative to join their team. This role focuses on helping customers find the right solutions, providing quotes, processing orders, and maintaining strong customer relationships.

Location: Needham, MA
Schedule: Monday - Friday
Salary: $65,000 - $85,000 per year

Responsibilities:

  • Respond to inbound customer inquiries via phone, email, text, and in person
  • Provide product guidance, pricing, and order support
  • Make outbound calls to develop new business and support existing accounts
  • Follow up on quotes and customer requests to drive repeat business
  • Collaborate with warehouse and operations to ensure timely fulfillment
  • Maintain accurate records in CRM and ERP systems
  • Assist outside sales team and branch locations as needed

Qualifications:

  • Experience in inside sales, customer service, or technical support in construction, industrial supply, or related industries
  • Strong communication skills and customer-focused approach
  • Ability to understand technical product specifications and recommend solutions
  • Proficiency in Microsoft Office; CRM/ERP experience preferred
  • Organized, detail-oriented, and able to manage multiple priorities
  • High school diploma required; associate or bachelor's degree preferred
  • Valid driver's license with clean driving record

#3368OS

Express Office: Waltham-Framingham

100 Crescent Road

Suite 3R

Needham Heights, MA 02494